Customer Support

To report any technical problems, comments, feature requests or bugs that you have encountered, please click the special e-mail link below to fill out the pre-formatted form in your default e-mail application. Please provide as many details as possible.

support@ebutterfly.com

PLEASE NOTE: As of May 2006, our REALbasic components no longer include free technical support (except when included in a purchased license plan). All of our REALbasic components include extensive documentation, providing quick access to handy instructions, troubleshooting tips, and answers to frequently asked questions. If you require assistance, we offer a Single Incident Support Plan for providing priority support.

If you already purchased a Single Incident Support Plan or want to use the 1 Single Support Incident that is included with your paid license plan, you must use the Priority Support Form.

MaxiToolbar Pro Customers:
MaxiToolbar Pro has been acquired by Gray Matter Computing. Please visit their web site to receive customer support for MaxiToolbar Pro.